Drawmer-electronics DC2476 Digital Mastering Processor Manuel d'utilisateur télécharger pdf (Page 37)

CHAPTER 7

GENERAL INFORMATION

IF A FAULT DEVELOPS

For warranty service please call Drawmer Electronics Ltd. or their nearest

authorised service facility, giving full details of the difficulty.

A list of all main dealers can be found on the Drawmer webpages.

On receipt of this information, service or shipping instructions will be

forwarded to you.

No equipment should be returned under the warranty without prior consent

from Drawmer or their authorised representative.

For service claims under the warranty agreement a service Returns

Authorisation (RA) number will be issued.

Write this RA number in large letters in a prominent position on the shipping

box. Enclose your name, address, telephone number, copy of the original

sales invoice and a detailed description of the problem.

Authorised returns should be prepaid and must be insured.

All Drawmer products are packaged in specially designed containers for

protection. If the unit is to be returned, the original container must be used.

If this container is not available, then the equipment should be packaged in

substantial shock-proof material, capable of withstanding the handling for

the transit.

CONTACTING DRAWMER

Drawmer Electronics Ltd., will be pleased to answer all application

questions to enhance your usage of this equipment. Please address

correspondence to:

Drawmer (Technical Help line)

Coleman Street

Parkgate

Rotherham

S62 6EL

Alternatively contact us by E-mail on :

tech@drawmer.com

Further information on all Drawmer dealers, Authorised service departments

and other contact information can be obtained from our web pages on:

http://www.drawmer.com

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Drawmer-electronics DC2476 Digital Mastering Processor Manuel d'utilisateur Page 37